3.9
12.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The ČSOB Smart Key will make it easier for you to log in and confirm payments in internet banking, as well as card payments in e-shops, or remote verification when calling the Infoline or a bank branch. You don't have to wait for a confirmation SMS and then rewrite the code from it. With the Smart Key, notifications will pop up immediately and you will confirm the request with a fingerprint or numerical PIN.

Why to use ČSOB Smart Key application:

  • Conveniently log in and confirm the payment in internet banking

  • You can just as easily confirm a card payment on the Internet

  • Remote verification when calling the Infoline or bank branch comes also very handy

  • You can use a fingerprint instead of a PIN

  • Authentication complies with bank-grade security standards

  • Being offline is not a problem: app works also offline for confirming transactions in internet banking

  • A map of branches and ATMs is a part of the app

  • You can install it on both your mobile phones and tablets



After downloading, simply activate the application using the activation key ftom internet banking, ATM, or branch.

For more information visit page Smart Key.
Updated on
28 Aug 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and App activity
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
12.8K reviews
Lg V30
14 January 2023
Works (so far). Utterly lacking in security, even though you are forced to use it. You can choose to login with biometrics, which is laughably easy to misuse by a malicious party gaining possession of your phone, or a five(!) digit PIN. Five digits exactly, mind you, you can't even pick something longer and thus at least marginally more secure. The idea that all someone needs to steal my money is either a finger, or a simple five digit code is frankly terrifying.
5 people found this review helpful
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Československá obchodní banka, a.s.
25 January 2023
Hello, we are sorry to hear about your review. You can find useful tips on the app on our website: https://www.csob.cz/portal/people/accounts/internet-and-mobile-banking/csob-smart-key. We are also happy to help you at the e-banking Helpdesk on +420 495 000 111. Have a nice day, Veronika.
Ondrej Vavro
9 December 2022
Fixed problem with "rooted device" by uninstalling "offending" applications (IDK why this app dares to scan the phone for any applications. Is that not a violation of GDPR?). Approving works. But, after last transacion approval, it asked me whether I like the app - I don't hate it, but I answered No and then it wanted me to tell why, which just redirected me to choose from a set of messaging apps - this is confusing, because I can choose WhatsApp (or such), which I guess you don't have. Shame
2 people found this review helpful
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Československá obchodní banka, a.s.
2 January 2023
Hello, Wultra security software collects information about installed applications and compares the list with its own database of malicious applications. Based on this, it will automatically notify you of malicious software to uninstall. We use the WhatsApp app: https://www.csob.cz/portal/kontakty/whatsapp-infolinka-csob. Have a nice day, Veronika.
Natalia Ema Anderkova
15 November 2021
This app is not working for my phone at all. Immediately when I try to approve any kind of a request I get an error, that my request expired. I can't pay via card online. The only possibilty on the internet is good old money transfer, which I must do with 'offline authorisation' only. Helpdesks advice was typical 'Have you try to reinstall it?' Yes I have, didn't help. My phone (realme) has Android (not some modification or anything) and should be compatible.
6 people found this review helpful
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What's new

Thanks for using ČSOB Smart Key!

What's new in this release?
• Small improvements
• Bugs fixes and stabilization

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