My CUF

CUF, S.A.

About this app

My CUF is your online personal area, where you can safely access a set of functionalities and personalized information about your activity in CUF hospitals and clinics.
 
Available anytime, anywhere for:
- Mark appointments and exams
- Check the schedule of future appointments
- See activity history for the last 3 years
- Consult and download results analysis, imaging reports and gastroenterology
- Consult the exam requisitions, being able to directly mark
- Consult prescribed medical prescriptions
- Consult the status of requests for authorization of surgeries and hospitalization
- View and download cleared invoices
- Make online payments of invoices by ATM, Credit Card or MB WAY
- Consult the waiting times of the nearest permanent call
- Change personal data
- Consult the same information for children under 16 years of age
- Manage My CUF account of people over 16 years old

Ratings and reviews

Tried to register using pictures of the id card, it always fails and crashes on the face picture step. Tried the other option, I access the information directly from the governmental portal, I insert my address o insert a code that is sent to me via sms, I confirm the phone number, then I am sent another code via SMS that I need to insert in the app, ant the app crashes. Tried multiple times, both options. What a waste of time.

This app is really, really bad and basically useless. It shows me that invoices and results for exams are available but I can't open them. When trying to send a message to my clinic, I can't choose a subject and it won't let me send it. Every time I close the app it logs me out. When I tried to add my credit card, it charged me one cent and the card didn't show up in the app anyway. You should take some inspiration from the Hospital da Luz app. That one works perfectly.

Barely works, it's super slow, sometimes I have to go back and try again, multiple times. I feel like I'm fighting the app in order to be able to do what I should be able to do without effort. It takes ages to load (when it even loads), and sometimes it loads with incorrect information

What's new

Nesta versão, foram implementadas correções e melhorias que visam otimizar o desempenho e proporcionar uma melhor experiência de utilização.