Sandra O'Connor
There is no customer support. The help option is just text but no real solution if you need to troubleshoot it. -Can't delete logs -Can't dismiss ketone results (I am not even testing this, and it is annoying to have that using screen space. - Chose by mistake to share always with MSG, and now I don't have the option to share data with other apps :/
M C
I can't even set up bt. It followed the directions. Then when app instructions me, it tells me to push the right button and hold it down. There is no right button. Then it says to choose 1 or 2. That doesn't appear on my meter. So I chose a random one..then the app says to enter in code that appear. No code appeared. I doubled check that I selected the right meter. Still I can't pair the bt. It's should be simple. I'm tech saavy but this is just bad software programming. I may return it.
12 people found this review helpful
Jim Shank
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My oldmeter was better (OneTouch Verio), but it was hard to get test strips. Insurance paid for an AccuCheck meter/strips, but I couldn't link with my phone. The CareSens meter seems counterintuitive: after getting a blood sample, I must pull out the strip before bluetooth activates. But it works, so I'm OK with it. UPDATE: After an update, the app crashed, but it seems OK for now.
9 people found this review helpful