Partenamut

Partenamut Mutualité Libre

About this app

*** Your health insurance provider’s services on a smartphone and tablet! ***

Identification stickers, secure e-Box, incapacity for work, discounts with our partners, etc. By downloading the Partenamut app on your smartphone or tablet, you can access your health insurance provider’s online services even more easily.

*** Request your Partenamut Benefits: a photo and it is done ***

Sport, psychiatry, contraception, etc. Save time by sending your reimbursement request for a Benefit. Easy, fast and convenient: with just a few clicks and a photo, it is done!

*** Reimbursements: always keep an eye on them ***

Visit to the doctor, reimbursement for one of our Benefits, contribution from a health insurance policy, for example Hospitalia or Dentalia Plus. Track of all your health reimbursement at a glance!

*** Identification stickers: order or print them with 2 clicks ***

Running out of identification stickers? Order them in an instant and receive them in your letterbox. Do you need some right away? Download and print them immediately!

*** Incapacity for work: keep track of your file ***

Procedures relating to incapacity for work, payment of your benefits by the health insurance provider, etc. In the event of illness or accident resulting in incapacity for work, you can also manage your file in your app.

*** Secure e-Box: view your messages and documents ***

What about the important messages and documents we send to your e-Box, your secure inbox? You can also view and manage them in the Partenamut app.

*** Travel documents: order them in seconds ***

Travelling abroad in the near future? Easily order in the app your EHIC card or the travel document you need in the event of urgent care abroad.

*** Immediate access to your mutual insurance and health emergency contacts ***

Find your nearest branch or one of our letterboxes, call one of our advisers or a Partenamut Shop, send us an email, but also call all important emergency numbers without wasting time: you do it directly in the Partenamut app.

*** Parten’Air discounts: live from your app ***

Optical, health and well-being, dietetics, sports stores, fitness, courses, holidays, etc. - the digital Parten’Air card embedded in your app provides exclusive discounts with numerous partners... partners that you will also find in the Partenamut app.

*** Download the Partenamut app and then log in to My Partenamut ***

• Download or update the Partenamut app.
• Log in to the My Partenamut services by entering your username and password that you already use to access the web version of My Partenamut.
• Do you not yet have a My Partenamut account? Create it directly in the Partenamut app.

Ratings and reviews

Improvements Needed: Great Potential, but Lacking some Information I've been using the health insurance app for a while now, and while it shows promise, there are a couple of key areas that need addressing. Firstly, the absence of an inscription certificate within the app is concerning. Secondly the my reimbursement screen shows some IT technical error/data.

Previously, every time I wanted to use the app, I needed to reset my password. Currently, I am unable to do even this; when I click to reset my password, I get an error messge. I can no longer access the app. I have never received a reply to any of my bug reports. I recommend using the website instead.

The app is no longer working????

What's new

1. We've been made aware of difficulties encountered when sending documents. We've made a few adjustments, and sending is now faster and more stable.
2. The presentation of refund information has been clarified. You can now more easily consult the details of your reimbursements.
3. The process of downloading reimbursement statements has been improved for better accessibility. Retrieve your statements quickly and easily.