Brightline

Brightline

About this app

Brightline is already the best way to get around South Florida and our app makes it even easier. Book a ride, customize your trip, and keep your tickets handy.

- Book train travel to get to and from Miami, Aventura, Fort Lauderdale, Boca Raton, West Palm Beach and soon Orlando.
- Seamlessly reserve Uber rides to and from our stations.
- Purchase passes and save.
- Save seat preferences and companion traveler profiles.
- Upgrade to PREMIUM for more space, more snacks and more sips.
- Manage your itinerary and make changes easily if plans change.
- Keep your train tickets, parking pass, and ride reservations all in one place.
- Explore our stations and discover new food and beverage options.
- Enjoy a completely touch-free experience with just a scan of your phone.

Welcome to Brightline.

Ratings and reviews

Train service is great. App is completely worthless. The app is okay for booking for travel, but tried to modify my return trip and kept getting "internal server error" with no additional information. Help is non-existent. (The Help ChatBot is the absolute worst you will ever encounter!) At the Orlando Brightline station, customer service took care of everything. World class train service, but an absolutely horrible app

Fall asleep and pass your stop? Pay to go back the other way. Was your train late? No credit for you. 'Late' for a train that hasn't arrived to the station? Too bad, boarding that hasn't started is closed. Want to set and forget your password? Better not cause you will be periodically logged out. Want to turn off the renewal of your passes? Better have access to a web browser cause the app doesn't allow that. Don't forget to read the 'fine print' on the commuter pass.

Always have to login after a few days. Ordering Uber when premium is poorly designed and is not accurate at all. It's always 2 hours later than you need. The overall experience is very poor. This needs a lot of QA done. Try using it and try booking a round trip with Uber rides. I have checked luggage but the Uber they order leaves before luggage is even out. The devs need to try out the app as a actual user. Please add biometric login, that would solve the annoying losing my account issues

What's new

- Now, guests with round-trip tickets have the option to cancel just one leg of their trip.
- Guests can now pay for in-app purchases with Brightline Gift Cards.
- Other Bug fixes