A Google user
In my experience, there is one pop-up ad when you first open the app, and within the articles themselves, there are ads scattered between paragraph making the reading experience slightly disruptive. The issue to me however, is how I'm paying for a newspaper service that crashes when I want to read the paper. After scrolling for some time, it crashes and I have to scroll to that article again. TL;DR: 1. Lots of ads but tolerable 2. App crashes often and is inconvenient
9 people found this review helpful
Dex Dex
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The new app layout is unfriendly and limited. E-paper section has removed 2 functionalities. 1. Landscape to read is absent! 2. Full-size, full-screen e-paper used to fill the entire device screen, latest version is showing the icon, status bar of battery, clock etc. Unacceptable and disappointing. Please listen to feedback, survey of your customers, readers. Correct and thanks very much. Update 02Dec2020. A truly frustrating user experience.Unacceptable slow fixes for a paid bundle SPH service
10 people found this review helpful
SPH Media Limited
2 November 2020
Hi Dexter, thank you for your feedback. We'll share this with our product/design teams for future updates. - ST mobile team
Shakey.
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Terrible? The online version in the app is filled with ads that colour the page with a bright colour suddenly which makes it so hard to read and there are just ads everywhere. I am a subscriber by using a student account and yet I still have to deal with the ads and the glitchy loading? Don't know if it's because of the student account or what but it's not great.
SPH Media Limited
24 October 2024
Hi, thank you for your feedback. As a subscriber, you should be experiencing an ads lite experience , even with a student account. We are very sorry for the inconvenience caused by the ads and loading issues, and we’re looking into improving this experience. Please contact us at stics@sph.com.sg so we can assist you further. - ST mobile team