![](https://play-lh.googleusercontent.com/a-/ALV-UjUMIcu12-FYpheIgaIB3bDXdzaCwK7WctRVWsUapWPQqlA5jQ=s32)
Darrin Carter
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Never loads or displays item for sale. Does not work on any devices I own. Samsung Tab S7+ or Samsung Note 10+ work perfectly with all other apps. Completely useless app and waste of time, battery and storage space. Install. Uninstall. Install all you want.
1 person found this review helpful
Best Buy Canada
14 June 2024
Hi Darrin! Please also try turning off any ad- or script-blocking software or extensions on your phones. If the issue persists, please email mobile.apps@bestbuycanada.ca to tell us whether the issue occurs when using your devices' web browsers; whether it occurs on both Wi-Fi and mobile data; and whether you're connecting over a VPN. Thanks, again!
![](https://play-lh.googleusercontent.com/a/ACg8ocIaArYyMqmTkp5gQ8a4OcvcN6dd625KOGinCbqcoFlLW4_7sTjr=s32-mo)
Maxx Cote
Great for looking at what's in stock, stores nearby etc. But unfortunately I have never been able to place an order through the app or even the website. Constantly getting orders cancelled and ending up having to drive downtown to get what I want cus the ordering is broken. Weather it's CC, PayPal, nothing works. I go straight to Amazon now if I can, they also have an deals outlet for refurbished and used items in excellent or like new condition and shipped fast.
5 people found this review helpful
Best Buy Canada
13 February 2024
We're really disappointed to hear that your orders have been getting cancelled, Maxx. :( Our customer support team will be able to look into the reasons for the cancellations and they'll be happy to submit an order on your behalf — please give them a quick call at 1-866-237-8289 and they'll gladly assist! Our apologies for the inconvenience.