GIG Mobility

GIG Mobility

About this app

The official mobile application of GIG Mobility.
This application is very simple and easy to use. You can book your bus travel ticket without boundaries. Accessible anytime anywhere.
You can also track all your booking activities and get up to date information from the mobile application.
Guess what's new? You can now subscribe for a pick up service right from your mobile app, by this we mean that you can save yourself the hassle of going to a GIGM terminal or shorten your travel time by opting to be picked up from any of our several pick up locations. Indeed, we are taking road transportation within Nigeria to another level.

This application basically brings road transportation closer to you in a unique and convenient way.

So what are you waiting for? Join the community of people, utilizing this application to solve road travel needs everyday.

Ratings and reviews

I had high hopes for this app, but my experience was deeply disappointing. This app falls short of expectations due to a range of critical issues, including an unreliable booking process and the so-called "ticket on hold" feature is practically useless. A dysfunctional payment gateway where most payment options fail except through the website. To make matters worse, the customer service is poorly trained and unable to resolve or escalate issues effectively, leaving users frustrated.

Funding my wallet was easy but paying for booking with the same wallet was a complete disaster. The flutterwave payment option is not working at all as it's requesting for currency, reference code and other things that are nonexistent on the app. Please, work on these issues. Your app was superb with the bank transfer option for booking but it's so difficult these days.

I am not a fan of this new app. 1. The old app was very seamless and you could easily check prices before booking 2. I cannot rate previous trips as I could do with the old app. And all my last trips really need to be rated cos they were something else 3. This app keeps logging me out or having network issues. Why??? 4. I don't really like how the To (destination) is placed before the From. But that's not a big issue, though some people may mistakenly book a trip going the opposite direction