Андрей Борохович
The only function that I use, check deposit, stopped working. The app either crashes after the picture of the first side of the check is taken, or "loading" the first picture for the indefinite amount of time with no option to continue
BankHapoalim
12 September 2024
Hello, we want to get more details from you and check the issue in front of you, so please contact us at the Technical Support *2409 - Sundays-Thursdays 9:00-17:00 on Fridays 8:30-12:30 in Hebrew. Liraz, Bank Hapoalim.
Elad Bassevich
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Due to some reason, I no longer see my external credit card tab via the app since today, while I do it through the website. When navigating to it through the menu, it is also not there. Edit: Original issue fixed via the call center. However, since yesterday, it is no longer possible to log in via fingerprint reader. Is there some global issue? Edit: Thanks, fixed via the call center.
2 people found this review helpful
Hello, from my inspection there is no disruption to the account login with a fingerprint. You can contact our support center in order to perform an indiv idual check. 12:30 p.m. Shadi Bank Hapoalim
Alex Fihman
You can do so many things, but when couple logins failed due to weak wifi signal, app locked itself and web access also.
BankHapoalim
15 October 2024
Hi Alex, we want to get more details from you and check the issue in front of you, so please contact us at the Bit Technical Support 2409* - Sundays-Thursdays 9: 00-17: 00 on Fridays 8: 30-12: 30 . Shay Bank Hapoalim