InnoCaption Live Call Captions

MEZMO Corporation

About this app

InnoCaption is a federally funded, FREE call captioning app designed to make every phone call accessible for the deaf and hard of hearing. Speak using your own voice and receive real-time captions of the other person’s responses. Transcribe and caption calls in real time using AI captioning or live stenographers (CART). Get fast, accurate, and free captions with a live transcription of your conversations with our speech to text service. The best part? InnoCaption is compatible with most Bluetooth-enabled hearing aids – Signia, Phonak, Oticon, ReSound & more! Stream your calls directly to your hearing aid!

Getting started is simple! Register directly on the app and self-certify that you are deaf, hard of hearing, have tinnitus, or have another condition that makes it difficult to understand phone calls. Our FCC Certified service is offered at NO COST for eligible deaf or hard of hearing users like other federal Telecommunications Relay Services (TRS) including IP Relay, TTY, Video Relay Service (VRS), and Speech-to-Speech. Unlike VRS, ASL is not required to use InnoCaption. All of your calls are now accessible with clear captions and visual voicemail for missed calls.

Live transcribe your calls! Caption modes can be switched at any time – even during calls! Select between voice to text or live human stenographer captions. Closed captioning is available in multiple languages through Automated Speech Recognition (ASR) technology.

Our caption app provides transcriptions after your calls, making it easy to review previous phone conversations.

InnoCaption’s speech to text technology makes phone calls accessible without needing ASL, offering an alternative to VRS for those who use captions. Our caption call app is perfect for seniors, veterans, or anyone experiencing some form of hearing loss. Make calls using InnoCaption on your phone, tablet, and computer! InnoCaption is like a phone within your phone, except your calls are captioned!

INNOCAPTION FEATURES

Live Captions for Phone Calls
• Closed captioning modes: Live stenographer or AI captions
• AI captions available in Spanish, French, Chinese, Vietnamese, and more
• See live captions on a computer with DeskView

Make & Receive Phone Calls With Ease
• InnoCaption is a FREE caption app for the deaf or individuals with hearing loss – FCC certified and funded
• Stream calls to your Bluetooth compatible hearing aid, cochlear Implant, or other assistive listening device
• Sync contacts for convenient dialing & accessibility

Hearing aid & cochlear implant compatibility with manufacturers such as:
• Oticon
• Phonak
• Starkey
• MED-EL
• Advanced Bionics
• Cochlear
• Resound
• Unitron
• Signia
• Widex
• Rexton
• and more!*

Voice to Text Call Transcripts
• Get clear captions and live transcriptions of conference calls and phone calls
• Save call transcripts to review later
• Visual voicemail converts voicemail to text for convenient review and reference

Spam Filter for Secure Calling
• Block high-risk calls and get alerts for potential spam calls

911 Calls
• Emergency call captioning available when you call 911 from the app**

*Due to potential variations in hardware and software compatibility may vary by individual device.

**911 service may be limited or unavailable in the event of network disruptions or degradation, service connection or internet failure, or other circumstances. For more information visit: https://www.innocaption.com/calling-911

Cellular data plan or Wi-Fi connectivity is required for usage.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.

Ratings and reviews

I really love this app because I can finally know what people are saying with phone calls because even with my hearing aids I still have miss heard conversions. I will say that I have a hard time answering. When I try to answer it does not always automatically go on especially if my phone is locked, and the caller can't hear me so they hang up by the time I get back to the app. Also I miss ringtones so I know who is calling with the difference in sound. But otherwise love this app

I love it! It's the best and only way for me to communicate with others. I am completely deaf, can't hear speech and I have difficulty interpreting sign language. This app helps me stay in connection with people and inspires others to want "It" for themselves or someone they know that could benefit from it as well. It's not perfect, but what is? I make the best of what I have, because without it I'd be lost!

so far great, just learning the ropes, but so far, great. so what you do is set up call forwarding from your number to the innocaption #. when a call comes in, you push answer on the innocaption app that automatically opens when a call comes. in. outgoing calls you open the app. the captioning is accurate. you know how it's hard to understand those India accents, well the innocaption has the same problem, so it's not just your hearing why they are hard to understand. they try though.

What's new

- New feature: "Run Diagnostics" button in Settings to help with troubleshooting
- Minor bug fixes and performance improvements