![](https://play-lh.googleusercontent.com/a/ACg8ocJ2RgI8jdZDVSfRhK-QjdnTETicZdIOBxDeKE-aLigfuXPtyA=s32-mo)
Kira Little
I enjoy the app fairly well, but i can not stand that I can not put it into a miniscreen. I have other things to do on my phone, and with no miniscreen option, it makes me prefer to just watch disney+ or YouTube. The household rules don't bother me much but when it does randomly pop up its annoying to have to go through the verification just for it to tell me I have a week before I need to redo it or something.
40 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjVvFnI_OPIg5pudGA50XSP47jo5PTsqVYukY61JUml_ik7ovXAKLg=s32)
AngelaMarie588
The App makes it incredibly easy to add an extra person by mistake with one click and no cancel option. increasing payment by $8 monthly. when you go to cancel, of course you aren't able through the app, you have to go to the website. So I did, and I still couldn't cancel that extra person until I finished setting it up with a name and email. I had to reach out to customer service to cancel and get a refund. As a 9 year customer, this is truly unacceptable.
152 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXpy-Lv2LM9vfojoKu8pXdBggzT95Jdo6znpN9liqURvtlKS6xM=s32)
Oscar Valencia
No matter what setting you set up, this app will NOT play HD or 4K content. You will, at best, get maybe 720p. It is a blurry mess. This is also at all times. I have had 5G network, a premium subscription to Netflix and 1Gbps WiFi for years, and it doesn't matter. I'm stuck with 720p. If I want the HD or 4K content, I have to be watching it in my smart TV.
407 people found this review helpful