Movistar Prosegur Alarmas

Prosegur

About this app

Movistar Prosegur Alarms app will allow you to control your alarm in a very simple way, at any time and from anywhere.

With our app you can:

- Connect, disconnect and partially connect your alarm.
- View images of your home or business.
- Check the status of your alarm.
- Access information about the activity of your alarm.
- Receive videos of your home or business in the event of an alarm trip (if your system support it).
- Receive notifications of your alarm events in real time.
- Change your keyword and counter keyword.
- Modify your contacts plan that our Central station will call in the event of an alarm trip.
- Review and download your invoices.
- View live videos and access the recordings for both cloud video and CCTV (if you have available these services).
- You can also access the app through fingerprint or facial recognition if your device support it.

And much more!

Ratings and reviews

very pleased with the alarm system and the service.

I haven't been able to download my invoices from the app for over half a year now! When will you fix this bug? Every month I have to call the office and ask to send invoices to the mail. When trying to download any invoice in the app, an error message appears: "An error has occured while downloading the invoice. Please, try againe"

Update 07 May 2023: now there are NO notifications other than often delayed ones about the alarm being armed or disarmed. If a sensor detects anything, there's no notifications, so you're oblivious until Prosegur call. And they take forever to call. 3 mins today. That's plenty of time to finish breaking in and attack the occupants. Activation time of alarms wrong on app (when you manually happen to go in) wrong and completely all over the place, with arms and disarms that haven't taken place.

What's new

In this version of the App we include:
- Improved App access. Enjoy easier and safer access.
- New privacy mode for video cameras. Protect your privacy.