Prosegur SMART

18.3K reviews
Content rating
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About this app

Prosegur Smart app is an integrated security system that allows you to control your alarm and devices from anywhere and through a simple, intuitive, and unique interface.

Our app will enable you to:
- Access through fingerprint recognition and FaceID, where supported.
- Request images from your home or business.
- Check status of your alarm.
- Arm, arm away, disarm your alarm.
- Access historic logs on your alarm and device activity.
- Receive real time notifications for alarm and devices events.
- Modify your contact plan who will be called in case of an alarm event.
- Watch live video and recordings for cloud video services and CCTV
- View and download your invoices.
- And a lot more!
Updated on
May 12, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available

Ratings and reviews

18.3K reviews
Bruno Palos
May 10, 2020
This app has a lot of bugs, but two are particularly annoying: 1) I have a scene that enables a partial zone every night but, sometimes, it just enables the full alarm and when we enter a partial zone it triggers; 2) Yesterday there was a false alarm and I didn't received any notification nor the snapshot from the app, then I tried to check the cameras without success. An app restart solved the issue. The first issue and other issues were reported to the customer services a long time ago.
1 person found this review helpful
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May 15, 2020
Hi! Thank you for your rating and comment. Could you please send an email to "", explaining the issue. We hope you continue to enjoy Prosegur SMART.-|
December 4, 2019
Worst experience with this app and prosegur. Every month they send the mail saying that the bill is not paid and then I have to send the scanned copy of the paid bill. When I call them for any fault in the system then they say again the same thing that ur bill is not paid, then I have to send the paid bill copy again and then they send technician. I fed up from these guys, planning to change the company soon. And above of all the Smart app doesn't works fine.
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December 5, 2019
Prosegur Smart App is now operational and you can arm and disarm your alarm or request images from your mobile. We apologize for the inconvenience. Thank you very much for your understanding.
Isabel Aranha
February 10, 2022
I have been a customer since 1998. This app started well, but then it began to malfunction some years ago. Most of the times I coudn't disconnect the alarm or connect it remotely. And when it worked, it took forever. Useless for me.
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