Prosegur SMART

Prosegur

About this app

Prosegur Smart app is an integrated security system that allows you to control your alarm and devices from anywhere and through a simple, intuitive, and unique interface.

Our app will enable you to:
- Access through fingerprint recognition and FaceID, where supported.
- Request images from your home or business.
- Check status of your alarm.
- Arm, arm away, disarm your alarm.
- Access historic logs on your alarm and device activity.
- Receive real time notifications for alarm and devices events.
- Modify your contact plan who will be called in case of an alarm event.
- Watch live video and recordings for cloud video services and CCTV
- View and download your invoices.
- And a lot more!

Ratings and reviews

half the time the live camera view doesnt work and just shows gray. unfortunately when I need it most. this is when it fails. it will still record to the cloud. even if I cant live view thankfully

App went from good to unusable, camera previously recorded everything and I could check out what I needed, now it just records random events and even hallucinate there is a person when there is not. Not sure why they decided to make it worse.

I downloaded some videos from the app, they are stored in a folder name Smart. One day, the app is updated, the Smart folder and all the videos in that folder are gone. That's so ridiculous. Moreover, when I tried to download a video, the download process is sometimes 10%, 50%, 70% but never 100%. To download completely, I have to go to timeline 30 days, scroll down in the exactly day I need, choose and play it, then I can download it completely. Sometime the app quits automatically. Speechless.

What’s new

In this version of the app, we include:
• General stability and performance improvements.

• Updates to internal components to ensure compatibility with the latest devices and operating system versions.

• Fixes for issues identified in the Notification Center.

• Improvements to the live view experience for compatible cameras.