![](https://play-lh.googleusercontent.com/a-/ALV-UjX-BXRC25H1oYo1inZCtjcQDlpvjmtJtkRIdqsY4c4Tp7AqUKjL3g=s32)
Kai Van
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overall fantastic app for my work as a pet sitter, but even with the most recent update, the app STILL won't play nice with my Samsung s21 ultra keyboard. I shouldn't have to download a new keyboard to use TTP when i never had to before. it's just frustrating and makes things take way longer. hoping they're still working on a true fix (yes I uninstalled then reinstalled 5 minutes ago. did not fix the issue.)
4 people found this review helpful
Time To Pet
19 January 2023
Hi there, we've recently released a new version of the app (3.2.21) that should resolve many of the issues on Samsung devices. Could you please try to uninstall and re-install the app to update to version 3.2.21 and see if that resolves the issue? If the issue still persist, please email us at support@timetopet.com to continue troubleshooting.
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
This app is fabulous. I've been using it for about a month now and it really makes life easier when you work with a team of pet sitters. Functionality is great, haven't had a bug yet. A few feature requests: for employees who don't have access to editing a client's profile, a way to make your own notes for each client/pet instead of having to ask the boss to do it and a place to list all employees' contact info/phone number for easy access.
22 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWjbZayQl3MWUig2noXV2w8cXlLHbF1gkP_AccKA8qtA_smg9g=s32)
PetAbility LLC TX
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I've been happily using this app as a pet sitter since 2019. In Jan 2020 I got a Galaxy s20 when it was released which I ran until this last week when I updated to a Galaxy s22 Ultra. Oh my goodness, this app is now terrible!! It's slow, freezes, I have to close it and re start. I'm wasting so much time (and time is money!) trying to write updates at the end of customer sessions. Christmas is such a busy time of year for me!! Please fix it or I will be forced to get a new app to start 2023. 😞😭
2 people found this review helpful
Time To Pet
19 January 2023
Hi there, we've recently released a new version of the app (3.2.21) that should resolve many of the issues on Samsung devices. Could you please try to uninstall and re-install the app to update to version 3.2.21 and see if that resolves the issue? If the issue still persist, please email us at support@timetopet.com to continue troubleshooting.