Online Vet 24/7 - Vetster

4.6
479 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Vetster connects you with trusted veterinary surgeons available 24/7 to provide online care for your pet from the comfort of your own home. Book an appointment for as low as £35.

Download the Vetster app to find a trusted veterinary surgeon for your pet. Book an appointment at a time convenient to you. Vetster veterinary surgeons answer your questions and concerns through secure online video appointments. Where available, Vetster veterinary surgeons can also provide certain prescriptions for medication. Vetster is here to help from initial concern to diagnosis to prescription delivery.

Don’t wait! Get the care for your pet when you need it.

Vetster Veterinary Surgeons Can Help with:

- Hair loss, excessive scratching
- Ear discharge, strange odours, or if the pet is exhibiting signs of pain
- Fleas or worms
- Frequent urination or blood in urine
- Vomiting, diarrhea, or constipation
- Coughing or sneezing
- Limping or pain
- Toxic ingestion and triage

Is your Dutch Terrier experiencing fatigue? Does your pet choke on their chewy toy?


Ask a vet your questions and receive peace of mind as well as pet health treatment. Whether you need an emergency vet, pet drugs or medicine from a pharmacy or veterinarian care for an animal that's not common, the Vetster app can provide professional help right away.

When your vet clinic is closed, but you need answers—and quickly—Vetster has got you covered 24/7. Take out the stress and worry by getting the answers you need to take care of your pet from the comfort of your own home.

Using Vetster is Simple and Convenient:

- Download the Vetster App
- Create your free Vetster account
- Find a veterinary surgeon or nurse based on your pet’s needs
- Choose your preferred time/date for an appointment
- Your Vetster Vet will confirm your appointment
- Change of plans? No worries! Reschedule for a credit or refund

What to expect during your appointment?

After booking your appointment, you’ll be connected to a licenced veterinary surgeon or veterinary nurse via video chat.

Similar to an in-person appointment, the licenced vet will ask you questions about your pet and their health history. They may also want to see your pet up-close to better examine them and gather more information about a tentative diagnosis.

The vet will let you know what the next steps are (such as booking an in-person appointment, sending you a prescription, how to treat at home, etc.)

That’s it!

Why choose Vetster?

Thousands of pet owners trust Vetster and our five-star rated veterinary surgeons. Pets love it too because fewer trips to the vet mean less stress for them! Best of all, creating an account is 100% free!
Updated on
22 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 5 others
This app may collect these data types
Personal info, Messages and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
470 reviews
Nightmare Of Yours
14 July 2022
I recently downloaded the app and did an online appt. The service offered is fantastic. I was very happy. The app however sucks, I couldn't get the sound on while in an appt which was annoying. Was unable to purchase my prescriptions through the app had to go on my computer. The app is really buggy and left me frustrated during my appointment. Just easier to not use the app at all. Couldn't even switch to a different card to get my dogs meds. Kept telling me it couldn't add it.
31 people found this review helpful
Did you find this helpful?
Vetster
15 July 2022
Hi Traci, thank you for your feedback! We are so sorry to hear that you encountered these issues with our app, your feedback has been shared with our development team. If you are still having difficulty ordering your pets medication, our support team can help! Please reach out to them at support@vetster.com or using the live chat on our website!
Jonny Boy
30 November 2023
audio would not work! nothing tech support suggested worked! had to text the vet entire visit and it was very frustrating!3 stars cause the vet was nice otherwise it would have been 1 or 2. dissatisfied with having to pay full price but didn't get the full service should have got some kind of discount for your system not working properly... it was not on my end cause I have high speed Comcast internet and a new Samsung phone!!! it was not my audio it was yours.you will lose customers
5 people found this review helpful
Did you find this helpful?
Vetster
30 November 2023
Hi Jonathan! We are so sorry to hear that you encountered some technical difficulties during your appointment, please reach out to our support team using the live chat on our website or by email at support@vetster.com so that we can look into this for you!
Chris Gross
19 October 2024
The new prescription transfer process through the app is ineffective and forces you to pay a fee. There are 3 options: send prescriptions to a physical pharmacy (app says 'Unavailable') and won't allow me to select that option, so I'm forced to choose one of the remaining options. Order online (service fee of $16, higher rx cost, shipping cost) or contact customer support to facilitate a transfer to my pharmacy (service fee of $16). Fix the app to allow users to self transfer RXs.
2 people found this review helpful
Did you find this helpful?
Vetster
21 October 2024
We're sorry to hear that you are disappointed in your prescription experience. Please feel free to reach out to our team using the live chat on our website or by email at support@vetster.com so that we can look into this for you!

What's new

Thanks for being an awesome Vetster pet parent!

Here's what's new:
- We've made several bug fixes and performance improvements

Our team's been hard at work on some pawsome new features! We'd love to hear your thoughts and suggestions—we're all ears (and tails) at app-feedback@vetster.com.

App support

Phone number
+18446190123
About the developer
Vetster Inc.
support@vetster.com
14 Birch Ave Toronto, ON M4V 1C8 Canada
+1 844-619-0123

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