Louis Vuitton

Louis Vuitton Malletier

About this app

A – AN INSPIRING DIGITAL COMPANION

Explore Louis Vuitton’s news and products in an immersive way

Find the ideal gift for every special moment or celebration

Watch and relive the latest fashion shows

Get an easy access to the products you recently spotted

Enjoy monthly product selections just for you

Explore the cafés and restaurants around you and reserve your table


B – AN IMMERSIVE SHOPPING EXPERIENCE

Discover Louis Vuitton’s creations in detail, from the latest collections to the Maison’s most iconic pieces

Get notified when the Maison’s unveil a new release or a collaboration

Order your favorite products directly from the app

Try on some collections virtually

Find the nearest stores around you and discover the services they offer

Purchase faster with a fluid checkout

Explore and shop all the Louis Vuitton’s catalog: gifts, bags, small leather goods, clothes, shoes & sneakers, perfumes, jewelry, watches...


C – YOUR PERSONAL SPACE MYLV

Manage your personal information

Track your orders every step of the way

Find your invoices

Obtain your diamond certificates for comprehensive traceability and detailed characteristics

Use the LV Pass, your personal QR code to experience a smoother in-store visit, to access your in-store and online purchase history and to collect your online orders

Create a wishlist with your favorite items and share it


D – MEMBER EXCLUSIVE SERVICES

Free shipping and free returns (?)

Early access to new releases

Exclusive products with a pre-order feature

Request for a product repair directly on the app

Easily schedule and manage your appointments online or in-store

Get access to care services and tips to preserve your products

Discover the Maison’s signature personalization and gifting options

Ratings and reviews

I had a very bad experience with the after sales service. I bought a wallet and it has a defect in it and tried to exchange it although I have the bill, they said they will fix it and takes from 3 to 6 month and pay fees too. And I don't have a store in my country, should I book a flight and travel to bring it back after 6 months!!

There is absolutely having a problem loading the products for TOO LONG FOR LIKE HOURS when I'm browsing EVEN if I reset my phone, close the app and open it again, etc. Only 4 products are shown om the list or whatever category IT'S TAKING TOO LONG TO LOAD OTHER PRODUCTS. I. 👏 Am. 👏 Dis! 👏 Ap! 👏 Point! 👏 Ed! 👏 BUT when I use Google app your website works better and faster than this app... WHAT THE HELL IS GOING ONNN.

It's okay but really slow and buggy. Some buttons aren't responsive, or you have to close the app and then reopen it and click on the button again for it to respond. It's good that they have fantastic customer service via phone but the app is a poor replacement/supplement.

What's new

This version offers a streamlined in-store appointment booking process, without the need to log in.

Discover a tailored catalogue featuring personalised product recommendations based on your browsing history, with convenient price filtering.

Additionally, all Louis Vuitton notifications will now be consolidated within your MyLV account.