Mike Crumpler
Whilst the app aesthetics are good, the user experience for updating the firmware on the Milo's is terrible. Pairing with a Milo seems to work well, but once paired I've never been able to reconnect to a Milo without unpairing and re-pairing each device first. Once connected to a Milo, there are endless prompts before finally being able to install the software updates. And I currently have one Milo that will not update despite factory resets, force stopping the app and clearing the app data.
2 people found this review helpful
Loose Cannon Systems, Inc.
20 June 2023
Thank you for your feedback. We are continually looking to improve the Milo Link app and experience. We understand that some users have experienced challenges when updating their Milos through the app, which is why we have enabled USB software updates.
Information about this process is at https://kb.okmilo.com/milo-usb-c-software-update-download
Jonah Detro
Connecting with the Milos is an exercise in patience. Every time I have to unpair and re-pair. The app cannot connect to previously paired Milos. Updating is a hit or miss exercise. Sometimes it works, most often it doesn't. Loose Cannon is a fitting name.
1 person found this review helpful
Loose Cannon Systems, Inc.
18 August 2023
Thank you for your feedback. We are continually looking to improve the Milo Link app and experience. We understand that some users have experienced challenges when updating their Milos through the app, which is why we have enabled USB software updates. Information about this process is at https://kb.okmilo.com/milo-usb-c-software-update-download