
Kristina Zurauskaite
The app is so full of bugs, sometimes it's impossible to use. I have just charged my credit on the app and 2 minutes later it says I am not registered on the app, so I can't use it. I've been using it for years, including just now, how come? Many other troubles too, like trying to redeem the discount codes.. when it works it's great, but you never know if it will.
10 people found this review helpful
NOS Comunicações S.A.
27 October 2022
Hello Kristina,
We will help! Please send us a private message with your WTF number and the issue with App WTF, at www.messenger.com/t/wearewtf
Thank you. :)

Helena Nunes
The app is always logging me out and now it's saying my phone number is not even associated with the app which is impossible, I've been using this app for God knows how long
1 person found this review helpful
NOS Comunicações S.A.
11 September 2025
Hello Helena,
We apologize for the situation and will help you.
Please note that you are asked to log in for security reasons.
Regarding the issue you are experiencing at the moment, please access your device settings, clear your cache, and force stop the WTF app.
We look forward to your feedback.
Thank you.

A Google user
The app at first refused to work, saying it had "connection issues", even though I was on WiFi, and obviously switching to mobile data fixed nothing, after reinstalling 2 times it finally worked, only to be extremely laggy, but I managed to register, then after logging in it sent me back to the login screen and would not let me log in, reinstalled again, managed to log in, after which, the app said I had 3 silver and golden spins, but I only got silver, and of course, the balance doesn't show!!!
33 people found this review helpful
NOS Comunicações S.A.
27 October 2019
Olá Vlad,
A WTF não te falha ;)
Para podermos ajudar, manda-nos uma mensagem privada, com o detalhe do erro e os teus dados, na página de Facebook WTF.
Obrigado