Ernest Loyer
Two things, every time the app updates, the app wipes out my username and password. Second, the feature that it lacks most, is that it doesn't have my in-store purchases when I shop at the local Academy store. At the least, let us enter it manually. So far behind the times. Don't get me wrong, I love Academy and their wide variety of products, both online and in-store.
1 person found this review helpful
Academy Sports & Outdoors
15 June 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at Customerservice@academy.com. Thank you.
Brian Wetterman
App is borderline useless. Trying to find things, and even when I toggle to hide out of stock, it still shows out of stock items. Clicking an item to look at, results in a 10-15 wait as it tries to access the page. Slow, unresponsive, and lack of useful filters makes it essentially useless
1 person found this review helpful
Academy Sports & Outdoors
3 June 2024
Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at Customerservice@academy.com with your contact details and relevant screenshots.
herman gentry
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Fix the back button function. When I click on a product while scrolling, it doesn't allow me to exit back to the search results. I have to start over, and it's annoying. I have skipped 3 purchases now and used Bass Pro Shop instead.. This has been a problem everyone has complained about for at least two years now. I'm surprised your app is still being used.
6 people found this review helpful
Academy Sports & Outdoors
29 April 2024
Thank you for your kind feedback. We are aware of this problem and are currently working on solving it. Please update your app to the latest version when you see an option.