3.5
403 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Help and support for your technology is just a tap away. The Asurion app provides a seamless way to manage your protection plan and get the most out of your tech.

With the Asurion app, you can:

FILE CLAIMS
• File a claim with Asurion
• Track device repairs and replacements

GET SUPPORT
• Chat with our team of trained Asurion Experts
• Troubleshoot issues with your mobile device and home technology

UNDERSTAND YOUR BENEFITS & TECH
• Easily find your protection plan benefits
• Access proactive tips for device setup, OS upgrades, and other relevant topics
Updated on
27 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance and Device or other IDs
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
380 reviews
Jay B.
17 April 2024
Absolutely Horrible! So confusing when trying to make a claim. Then when you find where to go you get sent to a page that says "There was an internal service error." Website isn't any better either, always gets stuck on the upload of drivers license. How about we go back to going to the store and filing claims! That works so much better than a failing app and website. Have been on phone with customer service more times than I care to count.
14 people found this review helpful
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Asurion Mobile Applications, LLC.
18 April 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at Https://www.asurion.com/appsupport/. Thank you.
Kelly
14 July 2024
I ordered a tablet for my son and bought this warranty for it, all from Amazon, knowing how destructive he can be. After about 6, 7 months, he damaged it, and after returning with a pre paid shipping label, the next morning, I had my money to purchase a new one with no issue. The app worked a lot better than trying to do it on the web. The process was pretty easy and fair. I am extremely pleased with this company's warranty, speed, and ease. I would definitely recommend this warranty and app.
1 person found this review helpful
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Asurion Mobile Applications, LLC.
15 July 2024
Thank you so much for your review!
Douglas Wilson
13 July 2024
Horrible app making you log back in every two seconds. Couldn't properly login from Amazon either just leads to a blank white page that does nothing. Not to mention the misleading advertising about their coverage. Avoid.
1 person found this review helpful
Did you find this helpful?
Asurion Mobile Applications, LLC.
15 July 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at Https://www.asurion.com/appsupport/. Thank you.

What's new

Bug fixes and improvements.