Isaac Lyman
I tried four bikes tonight. The first one wouldn't respond when I pressed the button. The next two wouldn't unlock even though they were at full battery and docked. The last one unlocked, but the brakes were hashed (almost got bucked off a couple times) and the front tire was flat so it was unusable. Stay far away from this, it could not possibly be worse.
2 people found this review helpful
Rusty
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Have had to call customer service every time we try to use the app to get help unlocking bikes. Seems to be a combination of mechanical bike issues, bikes not being operational (yet showing in the app they are) and s/w app issues. Overall, after using 3-4 times I can conclude this is not a reliable system overall. L An update as the app quite working so I tried removing and reinstalling and it will no longer work at all. We tried calling the Customer Service phone number at the kiosk-no luck.
1 person found this review helpful
Jake Gregersen
Was very apprehensive to try this based on user reviews. We needed an extra bike to do the poison creek trail. Walked up, unlocked first bike first try, and were off. Bike was super fast. Had a blast. Returned it no problem, and it cost less than $10. A bike store in PC would have cost six times that for a non electric bike.