![](https://play-lh.googleusercontent.com/a/ACg8ocIKwA8snhXF3B5rrgAKEdU0WKTHViZRTU258ij6kwm5TsVsc0k=s32-mo)
Jennifer Smith
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I got the new Daikin home AC system. Loving it, but had to replace our Nest with their thermostat and app. Extremely disappointed, given the cost of the thermostat you would expect a few basic things. 1) That it keeps the accurate temp of your room at any given moment. It doesn't. It is 4 degrees than any other temp measurements taken in the same location. 2) That it could give a basic readout to the history of use like the Nest. It doesn't. Its very basic in its functionality.
Daikin Comfort Technologies North America, Inc.
27 August 2024
Thank you for reaching out! We have passed along your feedback and would love to further assist you with your thermostat. Please don't hesitate to reach out at 1-855-324-5461 or via email at daikinone.support@daikincomfort.com. We are here Monday - Friday, 7am - 7pm CST.
![](https://play-lh.googleusercontent.com/a-/ALV-UjVtofTkfJRftbLUhos_AXXXMu_4xQ6-lpnRIqVkAKQzncqb0xA=s32)
Candy Day
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It goes off line way to much for my liking, have to restart it every time it goes off line. My old one never went off line, only had issues of the Internet went down. Not this one. This is crazy yesterday 7/27/24 i had to restart this stupid thing 6 times as it was off line, today this is #5 and its still off line. I uninstalled the app and reinstalled it still off line. This is getting old! Something needs to give as I'm about ready to go by a different brand from the store and throw this trash
Daikin Comfort Technologies North America, Inc.
30 July 2024
We would love to further help you with this! Please don't hesitate to reach out with any questions at 1-855-324-5461 or via email at daikinone.support@daikincomfort.com. We are here Monday - Friday, 7am - 7pm CST.
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Flavio Torres
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5/2024: 1/The heat pump outside unit won't turn off, the ventilator/fan keeps running even when everything is turned off (app and thermostat shows off). 2/It lacks running time history/graphs, ex. As a user, I want to know how much time in hours it's been running on/off on a daily basis. I want internal (home) temperature graph compared to external (outside), so I have an overview of the efficiency: the home becoming cooler vs heat pump running time vs outside temperature (see Ecobee graphs).
1 person found this review helpful
Daikin Comfort Technologies North America, Inc.
13 May 2024
Hi there! For your heat pump, we would best advise to contact your installer for further troubleshooting. We've also passed on your suggestions to our development team to review. Please feel free to reach out with any other questions at 1-855-324-5461 or via email at daikinone.support@daikincomfort.com. We are here Monday - Friday, 7am - 7pm CST.