![](https://play-lh.googleusercontent.com/a-/ALV-UjUkIyhHPqFJMY2VvrzZ7EJrV29HNcDN49DWvBoUxE6ONKsZluWO=s32)
Kathrin Riemer
No liking it too. I also have the problem, that I get logged out a lot & have to enter email address, then magic pin. It then doesn't default to my current employer, but suggesting my previous employer. I have to confirm my time in or out with a picture, which saves to my phone. Every week, I delete 10 selfies, if not more when clock in/out for breaks. In the last couple of days, when wanting to clock in, the app offers the clock out from the previous day, but I have clocked out the day before.
8 people found this review helpful
Employment Hero
27 June 2023
Hi Kathrin, we're so sorry you're experiencing issues with our app. Our team would like to take a look at this for you and get it fixed, please contact them here and reference your review: https://help.swagapp.com/hc/en-au/requests/new.
![](https://play-lh.googleusercontent.com/a-/ALV-UjWeMZzzUBQmkH85cq-pkWHpDdiJFo7pVHqItrEhbPQY95KdE7TW=s32)
Enzo Silverio
Ads? Really? In my work app? Look, I use this app because I need to for work. STOP sending me ads as notifications. There's no option to disable it without disabling all notifications either, so if choose that I might miss out on work notifications. It's an otherwise ok app. Bloated, has far more "features" than it needs, but it's ok. A true 3 star. But ads bring it way down.
1 person found this review helpful
Employment Hero
17 June 2024
Hi Enzo, thank you for your feedback. We're always working on improving our app and our team can be reached in the following link if would like to provide more details: https://help.swagapp.com/hc/en-au/requests/new
![](https://play-lh.googleusercontent.com/a-/ALV-UjWbSCaATIIwFkqaaoV9JIOop0tNSiwKYF6TnmVppBJZI8Kh3ljUdA=s32)
JonJon Jon
This app takes more than 40 seconds to open, and will fail to load if you switch to another task while waiting. The reward for waiting is a screen full of almost nothing but advertisements for payday loans etc. You cannot opt out of the app's intrusive 3rd party promotional push notifications. If you want to get your employees offside, choose this app! I'd rather fill out a spreadsheet manually to do my timesheets than deal with this tedious, slow mess of an app.
13 people found this review helpful
Employment Hero
30 May 2024
Hi there, thanks for reaching out and we're sorry to hear you're experiencing issues. So that our team can help resolve any issues, please submit details to them using the following link: https://help.swagapp.com/hc/en-au/requests/new