
L S
Please kindly include the apps for uInfinity as the stretching and body massages are excellent, too. It's really a pity that the spps of uInfinity could not be downloaded once it is deleted or a phone is switched. The efforts and good works of developing the uInfinity model should be retained.
OSIM International Pte. Ltd.
February 23, 2026
Please be informed that the uInfinity App is no longer supported. However, for Android phone users, we are able to provide a QR code download link for uInfinity App. Kindly send an email to apps.support@osim.com.sg, and we will forward the link to you. If you request further assistance, please feel free to contact us.

James K
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The latest update has made things even worse. Bluetooth keeps disconnecting and it now stops that massage programme, and you have to start all over. The Devs rely on an outdated method to keep background BT connections alive - they are behind on android OS changes to maintain Bluetooth connection in the background. best to get real SMEs to fix this.
OSIM International Pte. Ltd.
December 29, 2025
Please reset your phone network setting, try to turn off and on the phone Bluetooth, forget all the Bluetooth connect device you previously pair with, uninstall and reinstall the App, restart the massage chair and try again. Do not hesitate to contact us at apps.support@osim.com.sg for more details for our investigation. Thanks

Katherine Yap
been using this app with ulove3, no issue with the Bluetooth. the new chair uDream AI is a new chair and with new speaker. Good sound, however, connection of the music in the APP is horrible. keeps dropping, despite the music is still showing it is playing and paired with bluetooth. Such a high-end chair with good speaker and unable to launch the music smoothly has degraded the expectations and didn't manage to enjoy the massage. Have been a OSIM supporter but this round am very disappointed.
OSIM International Pte. Ltd.
February 23, 2026
Thanks for reaching out to us. To assist with our investigation, could you provide a short video clip showing the issue you are experiencing and send it to apps.support@osim.com.sg. This will help our technical team better understand the situation.