
Chris Yee
The app has been working reliability after fixing the BT dropping issue. The new massage (deep tissue) is nice, but it's the only addition in nearly a year of ownership. Would love more frequent drops. Please add a custom massage function where we can spot select for kneading or tapping. My uJolly could do it, and I'm surprised it's missing on the uLove3. A stretch request would be a dark mode. After a nice relaxing session, I am blinded by white light when selecting the next massage. TY
9 people found this review helpful
OSIM International Pte. Ltd.
August 28, 2024
Hi Chris, thank you for your support! We have sent your request to the development team. If you have any other suggestion or problem, feel free to email us at apps.support@osim.com.sg

L S
Please kindly include the apps for uInfinity as the stretching and body massages are excellent, too. It's really a pity that the spps of uInfinity could not be downloaded once it is deleted or a phone is switched. The efforts and good works of developing the uInfinity model should be retained.
1 person found this review helpful
OSIM International Pte. Ltd.
February 23, 2026
Please be informed that the uInfinity App is no longer supported. However, for Android phone users, we are able to provide a QR code download link for uInfinity App. Kindly send an email to apps.support@osim.com.sg, and we will forward the link to you. If you request further assistance, please feel free to contact us.

Katherine Yap
been using this app with ulove3, no issue with the Bluetooth. the new chair uDream AI is a new chair and with new speaker. Good sound, however, connection of the music in the APP is horrible. keeps dropping, despite the music is still showing it is playing and paired with bluetooth. Such a high-end chair with good speaker and unable to launch the music smoothly has degraded the expectations and didn't manage to enjoy the massage. Have been a OSIM supporter but this round am very disappointed.
OSIM International Pte. Ltd.
February 23, 2026
Thanks for reaching out to us. To assist with our investigation, could you provide a short video clip showing the issue you are experiencing and send it to apps.support@osim.com.sg. This will help our technical team better understand the situation.