FRONTSTEPS Community

Frontsteps

About this app

FRONTSTEPS Community puts your association in your pocket. Homeowners can utilize FRONTSTEPS to stay connected and reference important information about the community at their convenience.

Why FRONTSTEPS Community?
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We live busy lives, who has time to sit down at their desktop and pay their community assessments? Well, if you don’t have a second to spare, FRONTSTEPS Community is the application for you. We’re bringing your community to your fingertips!

What features are available for homeowners?
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• Schedule your assessment payments or schedule recurring assessments
• Find contact information for your neighbors who have opted in
• Access community files and folders
• Read and get notifications for community announcements
• Reserve community amenities
• View community events on the calendar
• View and post classifieds
• Engage in discussions with your neighbors
• Check the status of work orders
• View architectural change requests
• Get answers to frequently asked questions
• Send and receive private messages from your property managers
• Manage visitors
• View parking lot
• View storage space
• Get notified when a package arrives

Ratings and reviews

Just not an easy, user-friendly app to use. Layout makes it difficult to find what I'm looking for. In addition, we've been hearing for a couple of years that the "payment information" function would have nearly real-time acct info, and would only be delayed ~ 24 hours, at the most. To this day, it still says, "No transaction history", despite the fact I've paid all quarterly assessments. Just a poor app..

Updated 5/6/22 Your app stinks. I haven't been able to use this app for atleast 7 weeks. Your support system tells me your keep excellerating the problem to another level but nothing gets fixed. What a waste of HOA money. Your system constantly freezes. Especially when making reservations for tennis and Pickleball. It allows me to make the reservation but doesn't allow me to go back to the menu. It freezes. Even when I come out of the App and go back in, it still freezes where I was.

No way to register on the app. Went to website and there was no way to register there either. Took an hour to figure out that the only way to register is to visit from a desktop browser. The "New to FRONTSTEPS? Sign Up!" On the login screen is purposely hidden on mobile views. What a horrible user experience. Software must be antiquated if it can't support responsive layout.

What's new

We’re constantly working to improve the FRONTSTEPS Community App. Here’s what’s new:

Payments - We’ve resolved an issue that prevented some users from being able to view and make payments