
CHR1S
When I first used the app a couple months ago I was able to do a couple telehealth appointments with my doctors. Past few weeks it totally stopped working. Listing upcoming appointments shows a blank screen. Messages a blank screen. Pressing help another blank screen. Now totally useless. Please fix this because some patients are on a limited income. They don't have a home computer and can't afford the latest iPhone. Using a Galaxy S9 Android 10, Galaxy Tab A Android 11.

Jess Rakowski
Sure it looks better than the old portal, but patients can no longer request prescription refills (some of my medications require a new prescription to be sent each time), message their provider, or even view their medical history (only appointment history). Honestly it feels next to useless for anything except hosting telehealth appointments. I would hope that the functionality of the old portal can be restored in this new version, because some people (like me) relied on it.
7 people found this review helpful