Freetrailer

Freetrailer

About this app

Get access to shared trailers and electric cargo bikes from IKEA and many more across cities in Denmark, Sweden, Norway and Germany. Freetrailer offers free rentals of trailers and bikes that can carry a lot, making it extremely practical to stack big loads.

Our app gives you the opportunity to reserve, pick up, unlock, lock, and return the Freetrailer straight from your phone! No more standing in line at the rental location, excessive paperwork and keys. The process is easily managed through your phone.

With over 600,000 rentals yearly and with more than 350 rental locations we are Scandinavia’s biggest trailer rental company… and it is for free!

1. Download the Freetrailer App
The app will show you the closest available Freetrailer. You can make an easy reservation or pick up the trailer directly from the rental location with the help of the app.

2. Pick up your Freetrailer – the app is your key
Our 100% self-service solution makes it possible to pick up a Freetrailer without a physical contact.

3. Use of the Freetrailer
Now you can easily use the Freetrailer during the selected rental period.
In need of help? Our customer service is ready!

4. Return your Freetrailer in the App
You can return your Freetrailer at any time you want within the selected rental period.
The return process is done through a simple return guide in the app.    The Freetrailer is now ready for the next customer.

Ratings and reviews

It has never been a dream but after the last update you force your users to re-register. This is not the usual way but the fact that the system does not allow to use the same email/phobe number is under all critics. You would need to decide: clean up your database and start collecting your users again or lift data from your old db. Both will create chaos! And something went wrong is noy really a user friendly error message either...

The new update is totally a failure. I had no issues with the previous versions. Now it is not possible to book a trailer for today or the next day. It will show you bookings only for a day later. Tomorrow date is not visible any more. I had to book it from the website a few weeks ago when I was reserving the trailer and today I checked again, its the same issue. The app is not helpful to book the trailer anymore. Please fix the issue otherwise its a wonderful service. I would rate it 5/5.

The worse application ever. I cannot do the only thing this application suppose to do: to book a trailer. Many times shows that alm trailers are booked even if there are at least 2 available at the store. When I finally find one available, it says that my it cannot do the booking for my phone (I have Pixel 8 with latest stable Android installed). If I try to use the invoice booking, after I introduce my personal number it tells me that I must be over 18 to book. I am 53.

What's new

* User interface improvements and bug fixes.