Geralyn Neumann
Keeps Crashing!! When I first downloaded the app it worked great. Now, every time I try to open it it force closes and gives me an error message that says I need to update the app when an update becomes available 🤷🏼♀️ I have cleared the storage cache, closed and reopened multiple times, uninstalled and reinstalled. Nothing works!
3 people found this review helpful
Steve Ringering
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Waited nearly 2 weeks for important results. Had to go to medical records to get a hard copy. I messaged the help desk 3 days ago. Crickets. Not helpful. Update 4/11. The app has no help feature that I can find and no response to emails that I've sent. The results have been completed but are not on my "Myhealthone" account. That app is handy when it works but I was hoping for reliable as well. Downgraded to a single star since help for this app's failure, from anywhere, is unavailable.
270 people found this review helpful
HCA Healthcare Inc
13 April 2022
Hi Steve, we're sorry to hear about your experience when attempting to locate your records. Most results do post within the app and website within 24 hours after being signed off, so we'd need to do some additional research on your account to troubleshoot. In order to best assist you, we ask that you contact us at (855) 422-6625. Thank you.
Sara Marlin
I recently had an extremely disappointing experience with Doctor Chapati at the Northwest Medical Center Heart Hospital on the 6th floor. The level of care and professionalism was far below my expectations. Firstly, the wait times were excessively long, even with a scheduled appointment. When I finally saw Doctor Trippiti , I felt rushed and that my other concerns were not adequately addressed. The conditions I suffer from. RA and Lupus and narrowing vein in my brain. No answers or Dr's expl