A Google user
"Is this a satellite issue more than app issue?" I've used this app for years and loved it. But recently it's been obviously having issues. It doesn't track me accurately, not giving correct mileage etc. The line is all over the place. It didn't follow me over bridges. I researched choosing a new app and the reviews are exactly the same. Recently, no longer tracking. Is this a satellite issue more than an app issue?
6 people found this review helpful
Teri Powell
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This was my favorite app on Galaxy Grand Prime and S7. It's trash on the A53. I used to be able to run it while on the phone, using Podcast Republic, etc., with only having the location on (no data usage). Now I can barely check a text without it freezing. Why is it not compatible with another Samsung phone? So dissapointing. :-(
Highway North Interactive
21 May 2022
Hi Teri, sorry to hear you are having difficulty on the new phone. Please email us at info@jogtracker.com and we will be happy to assist.
Justin M
Been using this app for almost a decade and it used to work well but now it gets frequently closed in the background, rendering the tracking/logging function completely useless. On the latest version - there is no option to allow location location all the time - but there doesn't have to be because it should be running as a FOREGROUND service. Also I have disabled battery optimizations but that doesn't seem to help either.
3 people found this review helpful
Highway North Interactive
10 September 2022
Hi Justin, sorry to hear about the issues you are having with the app and can definitely understand how frustrating this is. We would be happy to help you with it. Can you please email us at info@jogtracker.com?