novoville

3.3
996 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Novoville is a Civic Engagement Platform that transforms the way citizens access local services. Thousands of citizens are already using Novoville to improve the places they live in.

Depending on where you live, you can use the brand new Shared Repairs or GetVolunteering services, or simply report an issue you come across in your neighbourhood. These features allow you to improve your home and help your community straight from your mobile device. Download the free Novoville app to get involved!

With Novoville Shared Repairs, you can:

- Create your virtual tenement and contact other owners
- Report your issue & get quotes from Trusted Traders
- Pay into a dedicated digital account

With the GetVolunteering feature, you can:

- Help people in need who live in your area and match your interests
- Submit call logs to your organisation
- See all your submitted call logs and upcoming appointments

With the incident management feature, you can:

- Report issues you come across in your neighbourhood
- Get notified about emergencies, important announcements and events
- Give your opinion on important local matters
Updated on
13 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
964 reviews
Dougal McBride
27 January 2024
Hobson's choice! First 5 minutes..poor interface - lacks obvious choices and options for data entry. Constant repeat error messages setting up .. phone use only no laptop already waiting for email responses from help desk .. That's just tryng to get in .. This bit is broken How well does the whole app work ? No idea can't get what n it's broken. Not holding out much hope based on start up and accessibility :( Reliability level low
1 person found this review helpful
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novoville Ltd
31 January 2024
We apologise for the inconvenience you’ve encountered joining the app. We're actively working to enhance the interface, including making Novoville Shared Repairs available on your computer. Thank you for your patience and understanding as we improve your experience.
Giannis Tampakakis
28 November 2023
Solid idea. Hope you keep building on it as there are numerous stuff to be improved. For example, my area has very few types of issues available to report compared to other areas which have double or triple the issue types. Don't know how easy it is to improve this but it could bring on and retain lots and lots of users.
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novoville Ltd
28 November 2023
The list of issues categories differs across Municipalities and it depends on the different needs of its area. Please let us know about the Municipality you are in (through info@novoville.com) so that we can propose the enrichment of the list.
Savvas
12 July 2023
Excellent idea but: No option to report issues about the app. No option to transfer the app to the SD card. No option to edit or delete a Pending report. The photos to upload are limited to 1. No web platform, at least the reports map should be available at the web. Authorities are not obliged to fill-in a note before to label a report. I reported a critical traffic sign in Athens as missing, the report labeled as Solved, but they did nothing about the sign or the traffic around this spot.
6 people found this review helpful
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novoville Ltd
21 July 2023
All your suggestions are valuable feedback for us! Our daily goal is to improve the app! You can find our web based version of the app (webapp) at the following link https://webapp.novoville.com. Each Municipality is fully responsible for the progress of your requests, the application is simply the means of transferring the information.

What's new

- Security and usability updates
- Launched support for multilingual FAQs
- Bug fixes