Alessio
Not working at all. When I try to do something (send a document for refund) the application keep on going back to the login page and I have to type the password/use fingerprint, then do all the steps to send the document and when I want to send the document, it goes back to the login page. Tried to reinstall, clear data, cache etc but didn't work.
3 people found this review helpful
Génération Sas
3 August 2020
Bonjour. Nous somme navrés que notre application ne vous apporte pas entière satisfaction. Ce dysfonctionnement est en cours de résolution auprès de nos équipes de développement. Dans l'attente, nous vous invitons à nous contacter à l'adresse web@generation.fr . Bonne journée. L'équipe Web & Mobile
Max Baldock
It's simple to use. One frustration is that if you leave the app for one second, it locks you out and removes all text / progress you've made and have to start again. No need for sure hyper-security in my opinion
1 person found this review helpful
Génération Sas
15 January 2024
Good morning Max,
Thanks for your excellent review.
We are delighted to see you enjoyed our app. Your comment on the possible improvement are duly noted.
Here, at Génération, we are improving the quality of our services each day thanks to your feedback.
Have a nice day,
Benjamin from Génération.
Sami Bourouis
App can be improved. 1. There is an issue when upading documents and submitting them, the form sometimes crash. 2. Too much space at the top of login page, just make it centered vertically. 3. Can't close the app normally.
5 people found this review helpful
Génération Sas
16 July 2021
Bonjour, nous regrettons que notre application ne vous apporte pas toute satisfaction car l'intention de nos services est d'accompagner au mieux nos assurés. Nous travaillons à l’amélioration de nos outils digitaux et votre avis nous est important. Nous vous remercions de nous avoir communiquer vos suggestions. L'équipe Web & Mobile