SafeUT

University of Utah Healthcare

About this app

The SafeUT Crisis Text and Tip Line app provides 24/7 access to crisis counseling and school tip reporting for students and their parents and guardians that live in the state of Utah. After installing the app you can connect directly to the UNI CrisisLine or report a confidential tip on bullying, school threats of violence or concern about someone in crisis. CrisisLine staff can assist with a wide variety of problems, including emotional crisis, grief and loss, drug and alcohol problems, mental health issues, self-harm and suicidal behavior.

Ratings and reviews

Once again the app is experiencing issues that make it IMPOSSIBLE to start a chat. When you send a message, it reads, "Error, please try again later" and kicks you out of the dialog. When you go to click on the number to call, it's improperly formatted and goes to the "Call not completed. Please check the number you are dialing and try again." I thought this app was supposed to help people in the moment? Not days later when they decide to fix things. Edit: Uninstall and reinstall done prior.

It's alright I suppose, but definetly isn't the most reliable. Whether it be the long delay when sending/recieving messages or unhelpful advice, it feels difficult to communicate with others. Not to say it hasn't helped in certain situations because it absolutely has, but it's not uncommon to find yoirself questioning whether or not the person you are speaking too is qualified. The biggest issue for sure though is the delay in sending messages.

This app is very good. I was having a pretty bad time with my mental health and was able to talk to a counselor who was very sweet, genuinely concerned, and was actually a real person. She taught me coping techniques and comfort that I couldn't search up online, as well as being personalized. There was a few glitches such as getting notifications 2 minutes after the message was sent as well as some messages were sent twice, but other then that it was pretty good.