![](https://play-lh.googleusercontent.com/a-/ALV-UjUf6ofoxeJ0GLfHdCFvlRS0-evRGZD9Ji0pTNbrGONAfFW_jr5J=s32)
Integra xnine
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One of the best in the field. however, I would like to point few things that need to be improved/fixed: 1-Ebay products have their weight miscalculated 80% of the time & the "Review shipping cost" rarely show up so u have to manually ask the tech support to review ur cart and make adjustments which takes time and the desired product would go out of stock. 2-Some Ebay shops r missing and u need to ask tech support to add the desired product manually.
4 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocJucwXRjzQwDbcYbVHGL-bQ2F9A_dxqdgmCqPNHWsgR2FULxQ=s32-mo)
Mumin Nabil
Very disappointed. It started very good, but now they're unfortunately not doing well at all. All purchases lately have been delaying. Expected dates keep changing. I'm writing this review because of a super delayed item, that after finally making it to baghdad, it probably got lost and the support team is not being open about it, I keep being asked to wait. They are very responsive and nice to deal with nonetheless. I hope they make it back to the top.
1 person found this review helpful
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Helen Ezekiel
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Negative experience with the customer service in the app's chat. No clarifications were provided when I asked why my order was delayed, and why it was with the delivery guy wasn't being delivered. All I got were a couple of dismissive answers as if I was talking to a bot. It takes one negative experience with the customer service to lose a customer.
29 people found this review helpful
Pure Platform, Inc.
28 January 2021
Thank you for your feedback dear, we highly appreciate it.
We welcome constructive criticism and improvement ideas anytime, our goal is to ease online shopping in any way we can.
If you have any ideas for improvement, don't hesitate to share them with us!