Phuong Vu
All of the sudden, the app just do not send PN for me anymore. First I thought it just a temporary system issue, but a few days are already gone and I just used my credit card to buy stuffs online and still have not received any PN to inform me about the transaction.
SHINHAN BANK Global Dev Dept.
4 October 2024
Hi, we're sorry for the inconvenience you've experienced. Please contact us at 1900-1577 and share details about your experience during use so that the Bank can check and support you in time! Thank you for your feedback and always accompanying Shinhan VN. Have a good day.
ZL
worst banking app I used. brings me back to ten years ago. never see the correct balance, always slow with accounting. can't find the info you want. the SMS messages are a better place to see what's happened than the app itself
1 person found this review helpful
SHINHAN BANK Global Dev Dept.
3 July 2024
Dear customer, thank you for your feedback. We appreciate your contributions and will try to bring the best products and services to customers. If you encounter any difficulties, Please contact 19001577 for timely and best support!
Thank you for accompanying Shinhan Bank Vietnam.
Have a good day.
Sarah Payne
Since the update, the app has been lagging, the QR code detection is worse and sometimes impossible, as well as the image being stretched when trying to scan. It has always been a great banking app and I have never been frustrated using the app before, but since the update, it is increasingly frustrating to use.