Sonetel

Sonetel

About this app

Use the app for making calls from your Sonetel phone numbers.

If you are on Premium you can additionally handle incoming customer questions from a chat widget at your website or from your Facebook page. Customer questions come to a shared team inbox.

Team chat allows one-on-one chat and group chat within your team.

AI tools help you get summaries from recorded meetings and blog articles for your website.

Ratings and reviews

I've had minimal issues with this app and a great experience with Sonetel thus far. It was easy to setup and connect to my phone number, I've had no trouble finding the settings I needed. Sonetel's customer support has been fast as well, and they have resolved my problems promptly, as well as my request for a manual invoice. Would definitely recommend based on my experience thus far!

I have used Sonetel for at least 10 years. They have been a solid option for me, calls forward without problems, sms reaches my email. Prices are very reasonable, cheap DIDs, a great web interface that is simple and clean. You need to know there are limitations and what it is you are buying. If you're looking for a forwardable number that you can answer and receive voicemails and texts, it's great, it really is. If you need more advanced features like direct outward dialing, it isn't that.

So far a big disappointment. Could not sign up for service. Took several days of working with support to get an account activated. Now,I am trying to make call. App is super unintuitive. Finding a place where to dial a number is next to impossible. To this point I keep running into an issue of 'no available contacts with thisnumbet'. I have no idea what this means but I am unable to place any calls. Tried dialing with country code with + and country code. No dice. So far useless.

What's new

Thank you for using Sonetel. This version includes:
* Contact sync issue fixes
* Minor stability fixes and performance enhancements