Grace Aldana
Keeps crashing and haven't even opened it yet. It installs and then crashes upon opening it. Tried it on my husband's phone and the same thing happened. This is disappointing because we really enjoy Cutters Point coffee. We misplaced our rewards card and thought to just keep it on the app. Bigfoot Java and Starbucks have clean apps that work properly. Cutters Point IT, please fix this issue and notify me when you do. Thanks.
6 people found this review helpful
Hi Grace, thank you so much for your feedback and we're sorry for the issues after the update. Our app team is working diligently to resolve the crashing issue.
T-roy
- Flag inappropriate
- Show review history
Lost count of how many times you never get bonus points that they advertise. Doesn't matter how long you wait, they aren't showing up. You cannot get a hold of anyone to let them know that the app isn't working. Also the support tab and the contact feature on the app don't work either.
1 person found this review helpful
Hi Troy, we're sorry to hear you've had issues. Sometimes the values are added afterwards. The app should have a support section which lets you fill out a form. If you can provide some additonal details and send those to support@spoonity.com we'd be more than happy to look into it.
A Google user
There are a few problems with this app. First these transaction history will not scroll so you are limited to only the last three transactions or so. Also, I was paying with the app and for whatever reason I was not collecting rewards. I uninstalled and reinstalled the app, and was only able to recoup 4 rewards points :-(
4 people found this review helpful