AVM Venezia Official App

AVM s.p.a.

About this app

AVM Venezia Official App is the official tool @muoversivenezia that allows to purchase and to validate tickets of the public transport AVM/Actv and the payment of the parking spots (blue stripes) of Venice Municipality, consultation of news about public mobility and consultation of schedule and route planning through the functions of “Calculate route” (Trip Planner) and “Search Timetables at Stops

Ratings and reviews

Not sure why there are so many bad reviews, maybe the app did have some serious issues which have been fixed recently? It worked fine for me, I was able to create an account, validate my phone number and buy tickets. Navigation in the app can be slightly confusing sometimes and some of the English translations are a bit weird, but overall it worked and was quite useful during my trip to Venice.

The App itself is not that bad. But the ticket system the app is to be for is broken. With the app we had trouble adding a payment method when internet is shaky. You really need a credit card, no PayPal or anything else supported. Worst thing we're the scanners to scan the 2d bar code. It's not clear that you have to insert the whole phone. In many cases, the Scanner didn't recognize the code. We paid money for the ticket and had trouble getting on board. Sad condition.

For all your payments, you're redirected to the browser, in which you manage your credit card payment. But any kind of payment results in an almost blank 404 page. I tried buying single tickets and topping up credit: just not possible. Not a single possibility to undo the transaction or to find a trace of your payment. This is not ok.

What's new

Modifica link info mobilità e contatti di assistenza, bugfix e migliorie generali della UX dell'app