Anthony Coleman
The recent update contains UI options that are baffling at best, actively harmful at worst. The new push notifications where you were prompted to "Authorize" or "Decline" have changed to "Yes" and "No" where you have to tap the word specifically. It makes the login experience needlessly tedious and precise to tap such small words for your actions.
40 people found this review helpful
A Google user
Awful, just absolute garbage. Ever since the recent update, the swipe prompt fails to load, authentication times out and I'm I'm locked out of email. This is the worst app in existence. It's painfully unfriendly to install and pair and once you finally get it, it fails to prompt for a swipe so I can't connect regardless. I'm forced to use this to access work email, but since it refuses to work, I have no access at all. I'd give zero stars if possible.
255 people found this review helpful
Milo
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Works fine with my Galaxy S9+, but not with my Galaxy Z Fold 2. I scan a QR code, the screen shows "Success," and then the app just sits there. (Normally, the "success" image is supposed to vanish after a few seconds.) Also, my Android device isn't added to my list of Ping Identity devices. EDIT: The developer supplied me with a work-around, which was to disable the location permissions for the app before using it to add a new device to one's collection of Ping Identify devices. +1 🌟.
64 people found this review helpful
Ping Identity Corporation
18 October 2020
Hi, please contact us at playstore@pingidentity.com and share your Android version and device details. We will reach out to you with assistance.