Thomas Harris
Love the store, hate the app... Anytime I use the app and go to look at an item. It will not let me use the back arrow feature to return to the searched item list. It's like the back function stops working, everything else on the page works just fine...I just can't back out. I gotta close the app, reopen the app, reload my search criteria, and scroll back to where I last was. A complete and total hassle.
1 person found this review helpful
Academy Sports & Outdoors
9 September 2024
It’s never our intention to disappoint you! We will forward your review to improve our app in the future. Thank you!
Justin Burke
the free shipping is confusing. The app says over 25 dollars free shipping, but that doesn't apply to your total in cart purchase. for example, if you buy one item under 25 and add it to an item that is over 25, then you will still have to pay shipping for the item under 25. It is very miss leading.
2 people found this review helpful
Academy Sports & Outdoors
8 August 2024
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at Customerservice@academy.com.
john chambers
The app is alot easier to navigate then it used to be and very handy that you can individually select in store pickup for items or have them ship to your house all in the same transaction. Really my only complaint is that the app freezes up on me but that could just be my phone.
Academy Sports & Outdoors
16 September 2024
We're always working hard to improve the app. Thanks for your download and feedback.