Zach Richards
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Never saves login information, biometrics don't work, have to send a confirmation code Everytime I want to check it. Now for the past week I can't even login, 'failed to connect to server.' Not a great experience
I am sorry to hear you are experiencing these issues. We are looking into this now and hope to resolve it soon. Please note that logging in on the website is working if you need access immediately. Thank you.
borkfiz27 28
Says "failed to connect to server" every time I try to login. I cleared the cache, deleted the app data, and reinstalled. Still says the same thing.
I am sorry to hear you are experiencing these issues. We are looking into this now and hope to resolve it soon. Please note that logging in on the website is working if you need access immediately. Thank you.
Scott Johnson
Cant download statements, charts are confusing,filters are irrelevant. It almost seems confusing on purpose. Like so you don't know what's actually going on with your money.
We apologize for any inconvenience you have experienced with the app. We are working internally to resolve the noted difficulties. In the meantime, please leverage our web experience through your phone or computer browser at bellbanksretirement.com/login/participant or call our Participant Service Center at 855.225.2355.