Charlotte Funnell
Password reset has not worked for months, rendering the whole rewards aspect of the app useless. Every attempt at a password reset results in an error saying the reset link has expired (in less than 30 seconds). As a result I regularly shop at Chick fil A, Roti, Chopt, Nando's, etc. because their rewards are actually real.
2 people found this review helpful
Evan Shaw
This is basically unusable. There's no easy way to build an order, idk how else to say it the whole interface is scrambled. They need a streamlined workflow that allows you to add both saved favorite bowls and bowls from the menu into the same order, edit orders, just the basic stuff. I could not figure it out. Going to use the web version again.
4 people found this review helpful
Jimmy Lee
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long loading times for almost every action and the ingredient picking UI is unnecessarily complicated. I have to scroll sideways and up/down to see what's selected. it's like only 1/3 of the screen is usable at a time. bottom part of the menu runs off the screen so I can't see calorie counts of anything on the bottom row. it looks like they're just wrapping doordash - just order through the door dash app instead. it's way easier.
8 people found this review helpful
Hi! We appreciate your review. We'll share this feedback with our team as we're always working to enhance our guests' experiences.