Violet - Digital Support

Domotz Inc

About this app

Meet Violet 2 – The Digital Support App
Violet is a revolutionary Digital Support app designed for you and your custom AV installer.

Get Violet to request support from your custom AV installer in 1-tap, access parental controls, enhance network security, see how fast your internet connection is, solve smart home technology problems and so much more.

PLEASE NOTE: The Violet Digital Support App requires a special Login and Password that can only be obtained from your custom AV installer. Get Violet today, by requesting access to the Violet Digital Support App from your custom AV installer. For more information about getting started with the Violet Digital Support app, please write to [e-mail].

Violet’s Digital Support features include:

Request Support: in 1-tap request support from your custom AV installer to get help for a problem with your smart home technology faster than ever

Parental Control: a simple and easy to use parental control, Violet lets you block and unblock devices from accessing your network

Network Security: detect and block potential intruders from accessing your network

Home Presence Detection: Violet alerts you when new devices, family and guests join and leave your network so you can always visualize what is happening at your home

Remote Power: reboot the power of certain devices to solve a problem with your smart home in 1-tap

Network diagnostics: see how fast your internet connection is performing

Ratings and reviews

Sometimes you just want to power cycle a few devices and not have to answer a bunch of questions so it can try to guess what you want to reboot. This is where OvrC is much better. Also confusing is you have to create a user and assign a device to that user in order to use the app, but it does not make an account for another user to also use the app. There is only one user login. And the private MAC address feature on all current mobile devices basically breaks the pause/block features.

would be nice if there was any info on how to set this up with domotz, email support was absolutely useless.

So far so good. Allows end user trouble shooting. Works well when controllable powers has been implemented. Waiting for feature to add non IP devices

What's new

• Bug fixes