Handy - Book home services

Handy Technologies, Inc.

About this app

Handy is the easiest way to book trusted home cleaners and handymen, covering over 20 cities in the US, Canada, and the UK.

Just tell us what you need and when you need it, then pay securely right from your phone.

Stay tuned for v2.0, which will support rescheduling and canceling bookings, checking the progress of your booking, and rating your professional.

Why Handy?
• Trusted professionals. Handy professionals are experienced, friendly, background-checked, and insured.
• Next-day availability. Appointments are available 7 days per week.
• Money-back guarantee. If you’re not 100% satisfied with our work, we’ll refund your money. No questions asked.
• 24/7 customer service.
• Affordable pricing that includes tax & tip.

Let Handy take care of your home service needs so you can get back to the things you love most!

Handy professionals provide the following services:
• Home cleaning and office cleaning
• Handyman services including hanging pictures and shelves, installing air conditioners, moving help, mounting TVs, interior painting, installing window treatments, and installing knobs and locks
• Plumbing services including drains, faucets, toilets, and garbage disposals
• Electrical services including light fixtures, fans, and outlets

Ratings and reviews

the app itself works fine, but dont sign up unless you realize you will be locked into an annoying contract. I hate Handy because I booked not realizing (and trust me, it's not obvious) I would be locked into a contract. Now I'm forced to try to keep up with rescheduling every single booking. Also the reminders for bookings never come in on time, but if you reschedule a booking when there is less than 24 hours for your booking, you are forced to pay a $15 fee. I would not recommend this service.

The app does not reschedule appointments properly. It will reschedule you at the wrong week, hours off of your scheduled time. The app only reminds you of appointments once you're outside the cancellable period. This is likely intentional, as when combined with above, forces you to pay for service you did not want. You will have a difficult time with customer service. They do not have a phone line- everything must be done through written tickets which is extremely frustrating to deal with trying to resolve the issues I mentioned above. The people who actually does the cleaning are extremely nice and professional. However it's clear Handy is cutting corners on customer support for issues arising from their app or website. Then they just toss their website at you and tell you to read their website carefully next time. There's also no reason to force me to download their app for basic features like rescheduling a service. I should be able to do that on the website. I would recommend you to use the service to find good professional service, and then cut the middle man out.

So far, coupe big problems on how this app works. #1 my job just got magically rescheduled for 6 weeks out without me doing it. #2 there is no communication or feedback on the pros or when they cancel. I can't even tell you they are canceling because there is no way to know, I just go into the app and they are magically unassigned from my project without any notification or alert. I just need 1 thing hung up and it's been a nightmare scheduling the simplest of tasks.

What's new

Minor patches and bug fixes to keep your app stable, speedy, and secure. We always recommend keeping your app updated!