2.8
5.29K reviews
1M+
Downloads
Content rating
Mature 17+
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About this app

Mobile Banking Platform For Co-operative Bank Of Kenya
Updated on
16 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
5.26K reviews
sammy kondu
1 November 2024
Terrible app, unpredictable in functionality. Sometimes it works, sometimes it won't, and for no apparent reason. You have quite alot to improve on, esp. on login features. Many are times when it gets stuck on login stage and won't proceed. I don't understand why Coop doesn't overhaul this app after so many negative reviews.
3 people found this review helpful
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Co-operative Bank of Kenya Ltd
4 November 2024
Hi, Hello. Apologies for the inconvenience. We would like to chat with you with regards to your experience with us. Kindly provide us your ID number at customerservice@co-opbank.co.ke and a screenshot of the error you are getting so that we can reach out and advise. Thank you. ^FW
Priyen Patel
10 September 2024
Very Poor Experience!!! After latest update, the App doesn't download the statement, Sometimes App automatically closed between doing something, App logged off automatically while working, Paybill massage takes 1 day to receive. at the end have changed the bank account to another Bank. In short very poor & unsatisfactory experience. Can't download the statement from the Application, It's Log off automatically while checking the transaction.
86 people found this review helpful
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Co-operative Bank of Kenya Ltd
29 August 2024
Hi, please email us your mobile number at customerservice@co-opbank.co.ke so we can look into this for you. We apologise for any inconvenience. Thanks. ^AS
qidas hajyf
29 October 2024
Sending money to mpesa leads to an notification to input ota code. However, the notification covers the area of input and can't be close. Instead of closing it resends the code with every attempt. Clearly not an update issue as am on the latest version. Same error months later.
3 people found this review helpful
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Co-operative Bank of Kenya Ltd
19 February 2024
Hello. We are really sorry for the trouble and we appreciate you bringing this issue to our attention. Kindly update your app and retry. Thank you. ^AS

What's new

Bug fix