tawk.to

tawk.to

About this app

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

You can have unlimited agents and add them to unlimited sites so they could communicate with your visitors without any limitations.
Your chat history is kept forever until you delete it.

You can customize widget appearance (position, color, icon), content of widget headers, texts and forms.

Also you can:
- add welcoming messages, chat rescuers if agents are busy or other simple or advanced triggers;
- use shortcuts (canned responses) for quick answers on common questions;
- setup Pre-chat form to ask required contact details of the visitor.

In Android app you can:
- register in tawk.to, add websites and generate widget code for them;
- receive push-notifications about new visitors on your website, new chat requests and new messages from visitors or your agent colleagues;
- monitor visitors movement on your websites and initiating chat with them;
- invite agents into tawk.to, speak with them in direct messages or group chats;
- work with tickets from users, sent to your email, or create new tickets right in the app;
- view history of your chats, convert them into tickets, copy or send chats transcript via email.

No catch. No ads. No spam. It's truly free and always will be.

Ratings and reviews

Ok app. It's free, so you can't expect perfection, but it's fairly stable. It is really annoying, though, that the app constantly prompts me to enable visitor notifications. Every single time I open the app.... No, I don't want my phone buzzing a thousand times/day. Please turn this off. Response to author: The prompt won't allow me to use the app now without turning on notifications for visitors. This is absurd.

Sometimes it works for weeks straight. Then for some reason, my app gets disconnected, or signed out or something, and I don't know it. Of course I'm being charged for the service, but my customers can't reach me. Sometimes I don't notice that has happened for days.. maybe a week. 11/20/20 edited to 3 stars. All i have to do to fix the issue is log out and back in every day. Not ideal, but it works.

before you go to the notifications, on your cellphone. before opening the tawk to app, put the volume high. and then go to the notifications, and put then as you like. the team at tawk to suck, and tbh, it has bugs. if you put the phone on silent, some how some way, it messes with the configuration, and you cant select certain stuff. play with it, until you fix it.....it took me like 1 hour to figure this out...lol...good luck

What's new

* Misc stability improvements and bug fixes.