Smartsupp chat

3.9
1.2K reviews
100K+
Downloads
Content rating
Everyone
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About this app

AI, LeadGen chatbots, live chat, and more are waiting for you at Smartsupp. It’s a go-to tool if you want to grow your online sales. Turn your visitors into loyal customers and reach out to them on autopilot.

With over 100,000 thriving webshops and websites leveraging our platform, Smartsupp has become a popular and reliable chat solution.

And here are the capabilities that make it so:
AI chat assistants are always available to engage with both customers and visitors, providing round-the-clock support and assistance.
Have all your chats in one place whether it’s an email, Facebook Messenger or your website.
Automated messages and chatbots, key components of our platform, to help you convert leads to deals seamlessly.
Reports give you insights into chat performance, customer satisfaction, and help you identify potential buyers, as well as those customers who need extra attention.

Your success is our success!
Updated on
Jun 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
1.18K reviews
Whitney Hendrix
October 22, 2022
I've used this for nearly 2 years and have had an overall great experience except for this week. I cannot see new visitors ip address, source or what items they are looking at. This option says check internet connection when I click on the new visitor. Clearly my internet connection is working. There must've been a recent update that I'm not happy with.
21 people found this review helpful
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Smartsupp
October 25, 2022
We are sorry about that. Please send us more information by email on support@smartsupp.com and we will be happy to help you.
Somtochukwu Stephen
May 14, 2024
I don't really understand, this app doesn't function well. Even when there's a stable network, it will still be repeating "check your internet connection". Damn!!!
3 people found this review helpful
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Smartsupp
May 17, 2024
Hello! We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at support@smartsupp.com. Have a nice day!
Scott Bradley
April 12, 2024
I have to keep a reminder on my phone to check this app every Friday to make sure it's working. 50/50 it has logged me out due to some update. And often I'll miss chas due to this. It's unreliable even for smaller business.
1 person found this review helpful
Did you find this helpful?
Smartsupp
April 16, 2024
We are sorry that you faced an issue. Could you please share details with us on support@smartsupp.com? We will do our best to help you :)

What's new

The latest update to our Smartsupp app includes several significant enhancements:
- A new message input allows users to add custom GDPR text in a chatbot leadgen.
- The conversations filter now supports multiselect for ratings, improving filtering options.
- Users can connect Facebook Business accounts.