Crelan Mobile App

2.4
2.38K reviews
500K+
Downloads
Content rating
Everyone
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About this app

With the Crelan Mobile application you can carry out your banking transactions easily and securely. Anytime and anywhere, at home or elsewhere, even abroad. The app is more user-friendly than ever. And completely free.

Download it and register (you must be a Crelan customer for this). You then log in and sign your transactions securely with the PIN code of your choice, facial recognition or your fingerprint.

The modern look of the application reflects Crelan's new visual identity and offers you a dashboard with all accounts of which you are the owner, co-owner or power of attorney. You can choose your favorite accounts and decide not to display others.

You can navigate between your debit and credit cards. You can open an account from A to Z and submit an application for a new debit card, linked to an account of your choice.

In this version of the app, several new interesting features appear such as zoomit, displaying the statement of expenditure of your credit cards, managing the parameters and limits of your debit card, adding your accounts with another bank, making an appointment with your agent , international transfers and in foreign currencies and finally instant payments.

A floating 'action' button gives you faster access to certain functionalities such as Crelan Sign, making a transfer or Payconiq.
The app also makes it possible
- consult your loans and investments,
- consult and download your documents (such as the tax certificate for your mortgage loan).

Our app is constantly evolving and we are constantly improving it. Don't hesitate to tell us what you think of Crelan Mobile.
Updated on
Sep 23, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.4
2.24K reviews
Cedric Bloem
September 1, 2024
update: ommitted the issue by temporarily using Chrome as default app ---- there's a bug that prevents me from logging in. I press log in with itsme, it redirects me to the itsme app, I confirm, it redirects me for some reason to the play store, I press open and it brings me back to the step to choose login. I press once more login as itsme and the story repeats itself
Did you find this helpful?
Crelan nv
September 5, 2024
Dear Cedric Bloem, If logging into the mobile application does not work with itsme, you will need to contact your agent so that he can give you a digipass and send you an activation letter. Kind regards, ^Lina
Lucky Luke
September 12, 2024
Horrible app compared to the old axa one. Cant get this thing activated easily. Sure they can help you activate it, but if you uninstall it or get a new phone you cant do it on your own again. I sure want to leave crelan. I joined axa
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Crelan nv
September 17, 2024
Dear Lucky Luke, If you have a problem with the Crelan, you can always reach us every business day from 8.30 a.m. to 4.30 p.m. and Friday until 4 p.m. via 02/5587888. You can also send an email to: mycrelan@crelan.be Don't forget to include your bank number and a description of the problem. Kind regards ^Lina
Pieter-Jan Dejaegere
June 14, 2024
I thought the axa app was bad, but this is a whole other level. Migration to crelan finally succeeded after a lot of error messages, but basic functionality like money transfers doesn't work half of the time, throwing 'temporarily unavailable' errors. If transfers do go through you are forced to sign with a card reader, because itsme is not supported like it was with axa
10 people found this review helpful
Did you find this helpful?
Crelan nv
July 2, 2024
Dear Kenny, have you managed to register in the meantime? If not, please let us know where you got stuck (via https://www.crelan.be/fr/particuliers/article/probleme-avec-lapplication-mobile-app) and we will be happy to help you. Kind regards,

What's new

Some minor bugs have been resolved.

App support

About the developer
Crelan
devops.mobile@crelan.be
Boulevard Sylvain Dupuis 251 1070 Bruxelles (Anderlecht ) Belgium
+32 476 01 08 03

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