![](https://play-lh.googleusercontent.com/a/ACg8ocKpTDZGL2ybmoSWoIVrxEIgqS7jpN6QYUmPvpcj7T-M1XwmAw=s32-mo)
Darren Wiens
This used to be a great app but now it's absolutely awful. It's painfully slow, when it works at all. The zoom only works when it wants to and either zooms in too far, or not enough. Clicking on a fire to get the information about it MIGHT do something, eventually, if you're lucky...... This used to be an awesome app but it's completely useless now.
28 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUNBXXfu0DS_iNLBdFcsjGDq_ClkXTy21A2UHqL0kCq0jSxn4GF=s32)
Always Smiling
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**UPDATE WORKED**THANK YOU!!! What a HUGE disappointment. I've used this app for the past few years. Used to be good. Could track fires all over province. Perfect if we had family in an area or needing to travel. What happened??? The season has barely started. You had a great thing going... I was shocked at all the comments about how terrible the new update is. I really hope you have someone who can figure this out quickly. In my opinion this is a vital tool to have!! Please fix IMMEDIATELY!
2 people found this review helpful
Province of British Columbia, Canada
June 7, 2024
Thank you for reaching out. A patch has been released for Android users to address the map zooming issues. To ensure you have the latest version, please:
1. Uninstall the BC Wildfire Service app.
2. Reinstall the BC Wildfire Service app from Google Play.
If problems persist, please contact us directly at fireinfo@gov.bc.ca.
![](https://play-lh.googleusercontent.com/a/ACg8ocJ6e39cF04ogQ5KOQ86soTSRZXZ_QfWmafwAmH6Bu0_vCGLzg=s32-mo)
K Wall
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Unable to use on older generations of phones, the map lags and is unreadable leaving a mostly blank screen with a thin strip on the top of the map. Should definitely put more effort into the usability of this app if this is the only reliable way to find up-to-date, potentially life-saving, information.
3 people found this review helpful