3.6
22.4K reviews
Content rating
Everyone
Government
1M+
Downloads
Content rating
Everyone
Learn more
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About this app

This app gives you online access to services provided by the Government of British Columbia. It's digital ID that makes it safe, quick and easy to log in.

Features:
- Secure way to prove who you are online
- No need to remember a username or password
- Access to many different B.C. government services
- Can use to log in from any device, even a laptop or desktop computer
- Keeps your account safe by checking your ID and verifying your identity during setup
- Shows you what information will be shared with any service you log in to

What you need:
- Android 6 and above
- Government-issued ID, use a BC Services Card to set up quickly
- Access to a website or app that accepts a BC Services Card account


Terms of Service:
https://www2.gov.bc.ca/gov/content/governments/government-id/bcservicescardapp/terms-of-use

Privacy Policy: http://gov.bc.ca/bcservicescard/privacy
Updated on
Jul 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
22K reviews
Nowrin Anwar Joyita
April 28, 2026
Shouldn't show an option to upload video for verification if it doesn't work for everyone. I uploaded the video and got an email saying verification is completed, I just need to open the app. When I opened the app it told me to transfer my account from another device! No idea where that came from. I called the customer service and their solution was to reinstall the app and choose the live video call option for verification instead of uploading the video.
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Margaret Langfield
March 18, 2026
I've just spent the better part of an hour (AGAIN) trying to log in to this app. Can't even uninstall it and start again. I'm usually pretty good at downloading, installing, etc. Lots of other aps work just fine! This one tries to get me to log in the supply a password. I've no idea what it is anymore. Can I say "forgot password" or some help to get a new one? No! That would make too much sense. Give this one a hard pass, folks! What a colossal waste of time.
6 people found this review helpful
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Province of British Columbia, Canada
March 25, 2026
Hi Margaret, if you are experiencing technical difficulty or you need assistance navigating in the BC Services Card app, please don't hesitate to contact us directly at 1.888.356.2741, we would be glad to assist.
Lean
March 28, 2024
I have to reinstall and reverify multiple times a month due to the app refusing to open. Sometimes I will get an error message saying it isn't properly installed while waiting for my account to reverify making the whole process an ordeal. I don't believe it's an issue with my devices either, the same issue rises when logging in on my old and new devices. The folks at the help desk aren't sure what the problem is either (no fault of their own) which means they don't really know how to help.
100 people found this review helpful
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Province of British Columbia, Canada
April 10, 2024
Please ensure you are not using a Virtual Private Network, date and time settings are set to automatic, remove your card from the app, remove the app, then reboot. Install the latest version of the app, verify your ID via Video Chat or Send Video. Still need help, please contact us 1.888.356.2741 or BCServicesCard@gov.bc.ca.

What’s new

Minor defect fixes and user interface enhancements