PubliBike (Zone 2)

Name: PubliBike (Zone 2)
Availability: InStock
Rating: 1.600000023841858 (996 reviews)
Author: PubliBike AG

PubliBike AG

1.6

996 reviews

100K+

Downloads

Everyone

About this app

App usable in Zone 2: Bern, Sottoceneri, Lausanne-Morges.

Other regions (Zone 1 and 3) use a different app.

Updated on

Dec 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info and Financial info

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

1.6

989 reviews

Eline

November 20, 2021

It would be a great service and app if it weren't for the problems of the lock of the bikes sometimes refusing to open, which can be very frustrating at times, the battery of the e-bikes not being charged or running out in the middle of a ride, making it very difficult for you to get anywhere and the immense charges when you happen to forget to close the lock one time or it even not registering the locking correctly. Other than those issues, it would be a 5 star experience for me.

3 people found this review helpful

PubliBike AG

December 16, 2021

Hello Eline, thank you for your comments. We have vastly improved the lock opening process, you might check this 1-minute-video https://www.youtube.com/watch?v=dnyvMiSKid0 An e-bike with an empty battery is blocked and can't be opened. Well, yes, you should not forget to close the bike, they get easily stolen, check for the ok- or pause-sign.

A Google user

June 12, 2019

Maybe it's only horrible and useless with Android? I had the app for 2 weeks now, and I managed to rent a bike only once, by connecting to the bike'a bluetooth from the Bluetooth menu in the settings.. Otherwise it keeps showing errors and not recognising my account over and over and over again. I'm very disappointed, it is a great idea and it could be an even greater habit.

5 people found this review helpful

PubliBike AG

July 5, 2019

Hello, we are sorry that you are not satisfied with our service. There are several possible reasons. For this we need more information and would be grateful if you contact our hotline (058 453 50 50). Thank you in advance. Best regards, your Team PubliBike

András Sasfi

October 3, 2023

I used to like Publibike a lot, but now I wouldn't recommend. It seems like there are just not enough bikes in the network. I live close to Meierhofplatz in Zürich, and the station is always empty in the morning. The next one is 15 minutes walk away, since they've just closed a nearby station. If you can get a bike, it's nice to ride it, but the lack of the bikes is just so frustrating. Publibike is not an alternative for public transport anymore :(

1 person found this review helpful

PubliBike AG

October 12, 2023

Thank you for your feedback. We are sorry that we did not meet your expectations. We are constantly looking for ways to improve our service, which is why your feedback is valuable to us, and we hope to have the opportunity to regain your trust in the future. Best regards, your PubliBike team.